+91-7060509077 Contact@Travelvats.com
+91-7060509077 Contact@Travelvats.com

Privacy Policy

Who we are

VATS TRAVELS AND HOLIDAYS (established in 2018, formerly operating as ‘HUMARI YATRA’, and currently operating under the primary brand name TRAVEL VATS) is dedicated to protecting the Personal Information that you share with us. We want you to fully understand our Privacy Policy, so kindly read it carefully. By using our services and our website (https://travelvats.com), you give your consent to our use of such personal information as described herein.

We need to collect, use, and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information with various physical, electronic, and procedural safeguards.

The Type of Personal Information We Collect and Hold

Generally, TRAVEL VATS does not collect sensitive information about you such as details of your race, political beliefs, religion, or health. However, depending on the products and services you ask us to provide, we may be required to collect some sensitive information when providing specialized services (such as access requirements for a disability).

We will generally ask for the following types of personal information:

  • Name, Address, Email, and Contact Details.
  • Date of birth and Gender.
  • Information about your use of our products or services.

Depending on the product or service you choose, you may also be asked for:

  • Government-issued identification (Aadhar card / PAN card / Driving License).
  • Passport number.
  • Credit card / debit card or other payment details.

How We Collect Your Personal Information

We collect your personal information during the information life cycle, on an ad-hoc or recurrent basis, using the following methods:

  • Directly from you via written forms, phone calls, or through our online booking engine.
  • Through contact over your mobile or other messaging technology (including social media).
  • Via subscription and entry forms, booking requests, and emails.
  • From a group coordinator arranging your travel (the group leader must ensure every member has consented to provide their Personal Information to us).
  • From other persons or organizations, including related third-party vendors and travel agents.

By providing personal information to us, you agree that this Policy will apply to how we handle your data. If you do not agree with any part of this Policy, you must not provide your personal information to us.

Use of Cookies

  • Cookies are used by the website to better the user experience. You can allow or disallow the use of cookies on your device upon your first visit to the website.
  • Cookies are small files saved to your computer’s hard drive that track, save, and store information about your interactions and usage of the website. This allows the website to provide a tailored experience. If you wish to deny the use of cookies, you should block them through your browser settings.
  • This website uses tracking software provided by Google Analytics to monitor visitors to better understand how they use it. It will save a cookie to track engagement but will not store, save, or collect personal information.
  • Other cookies may be stored by external vendors when this website uses referral programs, sponsored links, or adverts. These are used for conversion and referral tracking and typically expire after 30 days. No personal information is stored or collected through these.

How Long We Keep Your Personal Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or statutory reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

How We Protect Your Personal Data

VATS TRAVELS AND HOLIDAYS takes the protection of our Customer Data seriously. We adhere to strict security guidelines to protect it against unauthorized access. Whenever you avail of services that require payment, the control is transferred to a specified and authentic payment gateway that securely processes your transaction. However, the transmission of information via the internet is not completely secure; any transmission is at your own risk.

Parties With Whom Your Information is Shared

We may share your personal information with our Service Providers such as Hotels, Airlines, Destination Management Companies, Transport Service Providers, or any other suppliers involved in fulfilling your booking. While making a booking with us, you authorize us to share your information with these providers. We encourage you to review the privacy policies of the respective service providers whose services you choose to avail.

We may also share your information with our Business Partners (Banks, Insurance Companies, Visa Consulates) and may disclose your personal information if and when required by law, court order, or ongoing judicial proceeding.

Social Media Integrations

Our website and mobile applications may use social media features and widgets (such as “Like” and “Share” buttons). These are provided by third-party companies (e.g., Facebook, Twitter) and may collect information such as your IP address and the page you are visiting, and may set cookies to function properly.

Sharing of Travelers’ Photos and Videos

By voluntarily submitting your travel photos or videos to TRAVEL VATS after availing of our services, you grant to VATS TRAVELS AND HOLIDAYS a non-exclusive, perpetual, worldwide, royalty-free, transferable, and sub-licensable license to edit, reproduce, use, syndicate, print, and distribute the materials you submit in connection with our platforms and marketing. You represent that your submissions will not violate any applicable laws, copyrights, or privacy rights of any third parties.

Confidentiality

Your information shall be regarded as confidential and will not be divulged to any third party, unless legally required to do so by appropriate authorities or otherwise permitted in terms of this Policy. You also agree not to disclose any confidential information provided to you by us without our prior written consent.

Notification of Modifications

We reserve the right to change the terms of this Policy from time to time without direct intimation to you. Your continued use of the website signifies your acceptance of any amendments. You are advised to re-read the terms of the Policy on a regular basis.

Feedback & Correction

If you wish to inform us of a change or correction in your Personal Information, request a copy, request deletion, or restrict the processing of your data, please contact our support team through our official website contact channels at https://travelvats.com.